Case study: Atlas Copco Group
Industries all over the globe rely on the leading technology expertise of the brands in the Atlas Copco Group. Shaping advanced solutions across all sectors and geographies, the Group leverages the online platform Skillground to enhance employee training and communication. Emma Mercer from the Group Learning team highlights the platform’s use of succinct, engaging videos that promote learning.
Low-code tools are going mainstream
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Multilingual NLP will grow
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Combining supervised and unsupervised machine learning methods
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Automating customer service: Tagging tickets and new era of chatbots
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Detecting fake news and cyber-bullying
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Who is Atlas Copco Group?
Atlas Copco Group is a global, decentralized, technology Group. Its ideas and technology empower its customers to grow and drive society forward. This is how it plays a part in transforming the future. Operating in over 70 countries, the Group emphasises the importance of adaptability and inclusivity in its workforce.
In this case study Rickard Bengtsson, co-founder and Creative Director at SkillGround, talks with Emma Mercer from the Group Learning team. She graciously shares insights into the company and its use of SkillGround to create engaging, and informative videos across the entire group’s 53 000+ employees.
The Uses of SkillGround
We found SkillGround really valuable in terms of informational videos that are really succinct, really easy to watch, really fun in style. Atlas Copco Group have created videos on topics like growth mindset and diversity, equity, and inclusion (DE&I), Emma Mercer explains. As well as large scope training such as a Group introduction and onboarding course, that has been successful both internally and externally. The fun and easy-to-watch style of the videos contributes significantly to their utility, making them a powerful tool for both existing employees and new hires to quickly assimilate important cultural and operational knowledge.
Language and Culture
I’m sure there are more than 30 languages spoken within Atlas Copco Group, says Emma. She highlights the importance of being able to adapt languages. Especially for a company like Atlas Copco Group, where people are working all over the world. This necessitates the ability to adapt content to various languages and cultural contexts, ensuring relevance and inclusion across the global workforce. Skillground’s flexibility in swapping out imagery and cultural references further supports this need, where you can switch out text and images in each project. Enabling Atlas Copco Group to communicate effectively with its diverse teams.
What are the best parts of working with SkillGround?
For Emma the best parts of working with SkillGround include the consistency and professionalism, which ensure a high-quality outcome. There is a particular quality and outcome that you can expect, she says. No matter what way we work with SkillGround; as a tool or the people behind it. Additionally, speed is crucial, as users can dive right into it, knowing exactly what it will do for them and using it in an intuitive way.
Why SkillGround?
“If any other organization of a similar size, in a decentralized or centralized way, were looking for a tool and a partner to dive into in this way. I think they’d be silly to not explore SkillGround. It’s easy and intuitive to use and we know that there's professional support.”
- Emma Mercer, Learning Professional, Group Learning Atlas Copco Group
Thus, SkillGround enables Atlas Copco Group to effectively manage their global communication and training needs, ensuring a high-quality, inclusive, and efficient learning experience across its diverse workforce.Therefore, organizations should consider SkillGround for its proven effectiveness and comprehensive support in delivering efficient learning solutions.
Emma Mercer
Learning Professional, Group Learning Atlas Copco Group
Emma Mercer is a People Professional with an operational background spanning international education, FMCG and industrial engineering. Emma’s focus most recently within Atlas Copco Group’s Talent and Learning team is delivery of skills-first transformation; positioning this decentralised multinational to attract, develop and retain the talent needed to stay competitive both today and in the future.
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